Do you know what an IP PBX can do for your business? In this article I will be explaining the features and benefits of an IP PBX system and how it can be the solution for increased productivity in your office. An IP PBX system is an office telephone system, which has a range of features which benefit the increase of office productivity and the decrease of office costs.
PBX stands for Private Bench Exchange. IP stands for Internet Protocol. A PBX IP is office telephone which provides voice or video calling over an IP data network. So the machine sends the telephone calls as data packages over the network. An PBX IP system consists of one or more SIP phones and an IP server. SIP phones look like ordinary phones but they share a connection with the computer network- meaning that you do not need an external telecommunications provider. PBX IP can also be linked to traditional phones line using a VoIP gateway.
Benefits
Because a PBX IP is a software system it is easy to install and upgrade with new features. The system comes with voice mail, call monitoring, call handling, unlimited extensions, caller ID, SMS voicemail notification and much, much more.
There are many ways in which a PBX IP system can save you business money. Having a system which is computer network, allows you to make international calls at a fraction of the price. Calls to branch offices can also be made free.
Workman productivity is also increased, because office worker spend less time handling information coming through the phone line such as redirecting calls and taking messages. Customer relations are also increased, because as soon as the customer calls, their information and previous calls are seen on the monitor.
The system also allows office workers to move desks without needing to use extensions. Making it easier for individuals to be repositioned in the office.
The PBX IP system offers many features which can increase productivity of your business. It also saves your business money on international, long distance and local calls. It can be upgraded with new features as they become available and are low on maintenance costs. The PBX IP office telephone system makes sound business sense.
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